Keeping every piece of your information safe is our top priority at bitbet. Learn how data is collected, where it's used, and how it stays secure — all explained clearly here.
Key highlights of bitbet's Privacy Policy at a glance
All your personal and financial data is stored on servers secured with industry-standard 256-bit SSL encryption. No unauthorized party can access this information.
Bitbet never sells your personal data to advertisers or third parties. Your information is used solely for the purpose of providing our services.
You can request to view, update, or delete your data at any time. We always respect your right to privacy.
Bitbet uses cookies solely to improve your browsing experience. Each cookie's purpose is clearly explained, and you can disable non-essential cookies at any time.
Documents submitted for identity verification (NID, passport) are used solely for the verification process and stored securely.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your settings or by contacting support. Your preference is our priority.
Bitbet (https://bitbet.ws) is a trusted online gaming and betting platform in Bangladesh. We believe protecting your privacy is a core responsibility. This Privacy Policy explains what information bitbet collects, why we collect it, how we use it, and how we keep it secure. By using bitbet, you agree to this Privacy Policy — so please take a moment to read it carefully before getting started.
Bitbet collects different types of information at various points. This information falls into three main categories:
When you register on bitbet, update your profile, or contact support, we collect the following information:
When you use the bitbet website or app, certain technical information is collected automatically:
Transaction date, amount, and payment method details are recorded during deposits and withdrawals. Full card numbers and bank PINs are never stored.
Bitbet uses the information you provide solely for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Registration, login, profile updates, and service delivery. |
| Identity Verification (KYC) | To verify age and identity, and to prevent fraud. |
| Financial Transactions | Processing deposits, withdrawals, and bonus payments. |
| Customer Support | Resolving issues and responding to inquiries. |
| Security | Detecting and preventing suspicious activity. |
| Service Improvement | Improving website and app experience. |
| Promotional Communications | Sending offers and bonus information (subject to your consent). |
Your data will never be used beyond the purposes stated above. If we need to use it for a new purpose, we will inform you in advance and obtain fresh consent where required.
Bitbet does not sell your data. However, in the limited circumstances below, certain information may be shared with specific parties:
Minimal data required to process transactions via bKash, Nagad, or Rocket is shared with the respective platforms. These third parties operate under their own privacy policies.
Data may be disclosed to relevant authorities as required by Bangladeshi law or international gaming license obligations. In such cases, we always share the minimum necessary information.
We work with trusted technology partners for server hosting, data analytics, and cybersecurity, all bound by strict confidentiality agreements.
Bitbet uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:
These cookies are essential for core site functionality, including maintaining login sessions, security tokens, and language settings. They cannot be disabled.
Used to monitor site performance — tracking which pages are visited most and identifying any issues.
These cookies remember your preferences, such as language selection or theme settings.
These cookies are used to deliver relevant promotional content. You can disable them at any time through your browser settings.
Bitbet follows the highest industry security standards to keep your data safe. Key aspects of our security measures include:
Your data is retained for as long as your account remains active. After closure, certain information may be kept for up to 5 years to meet legal obligations, then securely deleted.
As a bitbet member, you have the following rights over your personal data:
To exercise these rights support@bitbet.ws-. We will respond to your request within 30 days. In some cases, legal requirements may prevent us from deleting all data, and we will explain the reason if so.
Bitbet is strictly for users aged 18 and above. We never knowingly collect or store data from minors. Age is verified at registration, and additional identity checks may be requested in cases of doubt.
If a minor is found to have created an account, that account will be closed immediately and all associated data will be deleted.
Bitbet reserves the right to update or modify this Privacy Policy, in part or in full, at any time. For significant changes, we will:
Continued use of bitbet after any changes will be taken as your acceptance of the updated policy. We recommend reviewing this page periodically.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch:
We take every complaint seriously and work to resolve it as quickly as possible.
Your privacy is protected, your data is secure. Register with bitbet and start enjoying the best online gaming experience in Bangladesh.